Each client's appointment is of the utmost importance to us. We want to give your service the time and attention it deserves.

As a result, we respectfully request at least 24 hours' notice if you need to cancel or make changes to your appointment. Failing to give 24 hours' notice will result in a 50% charge. Any no-shows will be charged 100% of the service amount.

72 hours' notice is required for rescheduling or cancelling packages, including group bookings and reservations with multiple services.

A credit card must be on file when booking in order to reserve all appointments. This will not be charged before the service is completed, except for in the case of a last minute cancellation or rescheduling, or a no show. In the case of repeated last minute cancellations, prepayment or a deposit may be required to book future appointments.

Additionally, please keep in mind that our services are often booked back to back. If you think you are going to be more than 5 minutes late, please call us so we can make adjustments to the schedule or reschedule your appointment.

If you need to cancel because of a personal or medical emergency, please contact us as soon as possible, and we can decide how best to proceed.

We appreciate our clients' support and understanding of the policies that we have in place to ensure that every client receives the best quality of care possible.