Each client's appointment is important to us. We want to give your service the time and attention it deserves. As a result, we respectfully request at least 24 hours' notice if you need to cancel or make changes to your appointment. Failing to give 24-hour notice will result in a 50% charge. No-call no-shows will be charged 100% of the service amount.  72 hours' notice for groups and large packages before appointment day.  Credit Card must be on file when booking to hold an appointment. 
 

Please understand, our services are booked back to back. If you think you are going to be more than 5 minutes late, please call us so we can make adjustments to the schedule or reschedule your appointment. May result in a 20% rebooking fee. 
 

If you need to cancel because of a personal or medical emergency, please contact us as soon as possible, and we can decide how best to proceed.