Please call to cancel or reschedule your appointments at least 12 hours before your scheduled date and time to avoid a 50% charge for canceled service. You may also use the Vagaro App to reschedule or cancel an appointment at least 12 hours before your scheduled time.

Client accounts with "no-shows" and reschedules requested less than 12 hours before scheduled service time will be charged a fee equivalent to 50% of the service cost.

In case of emergency, please send documentation of the emergency that interferes with your ability to arrive for a scheduled appointment to be considered for a refund regarding this policy.